I simply had to post this because the customer support I have received from Tony Miller over the past few days has been nothing short of Legendary. Through his contact I was able to open a dialogue with him in order to work out some difficulties I was having after cleaning my leather component of my strop and it stiffening up. I had asked if he sold individual leather replacements because I figured I had ruined mine. Instead he coached me through the process of bringing it back to life and indeed his method worked flawlessly, I did in addition go ahead and order another leather component for my Tony Miller Old No.2 Heirloom Strop as I know there are always chances of destroying it and I just wanted to express my sincerest thanks to him for the amazing service he provided me.
SO this thread is open to all EPIC Customer Service Related Successes You All have received form individual Strop Vendors my Friends.
Tell us your Customer Service Story that lead to a sincere Gratitude and Loyalty to the Vendor
Customer Support
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